FAQ
What cities do you work in?
GTA and Niagara region and other nearby cities (travel expenses included). As for other cities - you write to us! And we will discuss everything!
How long have you been a photographer?
Since 2010. At first I worked as a children's photographer. I had my own staff. Today I am a wedding and family photographer.
Do you have backup gear when shooting weddings?
Yes, of course. We carry 4 cameras with us, several lenses, backup batteries, chargers and memory cards, and as we shooting our cameras are saving simultaneously onto two memory cards (using dual in-camera card slots) in case something goes wrong with one of the cards.
After your wedding we also backup your photos onto at least two hard drives as we editing them.
We understand how precious and fleeting these moments are and we take great precaution to ensure your photos are safe.
After your wedding we also backup your photos onto at least two hard drives as we editing them.
We understand how precious and fleeting these moments are and we take great precaution to ensure your photos are safe.
What are the next steps to book your services?
The next step after deciding to book with us is to make sure we are available for your date. We then set up a date to meet in person or online to sign the contract & pay a deposit to lock in your date.
Do you edit all of my photos & videos?
Yes! Every single photo & video will go through the same post production process as the images & videos you see on our website.
Do you shoot cultural weddings?
Yes, sure! We love these kinds of weddings. We will be very glad to see your traditions.
What’s your turnaround time?
Since we take on limited amount of jobs per year, we have one of the faster turnaround time in our region. Typically it takes 2-3 weeks to delivery your wedding photos.
How far in advance do I need to book my wedding?
We recommend booking with us 9 to 12 months in advance. Should you not be planning this far ahead however, please do contact us to see if your date is still available! We are now booking wedding dates for 2023 (limited dates left) and 2024 wedding season.
How do payment schedules work?
After an initial down payment of 25% for wedding photography, the remaining amount must be paid on the day of the wedding.
What if we need to cancel/reschedule our shoot or wedding?
If you’ve already put a retainer down on a date and need to reschedule the date we can move the retainer to a new date if we are available. The retainer is non-refundable.
What happens if you can’t make it to our wedding?
In 13 years since our opening we’ve never let down any of our clients but shi* happens. If we can’t provide any of our photographers we would do our best to help find a replacement photographer with a similar style. We are well connected in our wedding industry and know many great local photographers.
We would like photographs of the groom getting ready as well – do you do this?
Absolutely. With unlimited locations, all you need to do is list the itinerary (along with all of the addresses) of where you would like us to be. We will do our best to work in being at “all the right places at the right times” to give you a full story of your entire day.
Do you have an appearance policy?
Your wedding day is considered to be one of the most important days of your life and it deserves respect. Our typical outfit consist of black pants and shirt. If you are planning a special dress code please let us know in advance.